1. Key Responsibilities Deliver Business Transformation Projects
Delivery & ownership of digital transformation projects (or delivery ownership of a team in a large-scale digital transformation project) in any of the following areas:
Omni-channel channel (web, app, call center, retail, etc.) marketing, sales & service transformation across awareness, discover, lead mgt., purchase lifecycle (Leads, conversion, UX/UI, E-commerce engines, chat assists)
Data-Driven real-time offers, next best action
Integration to backend systems & capabilities (API, Decoupled architecture)
AI and Analytics powered services
Enterprise systems for Comms and/or Media companies
Understand the client's business priorities, digital maturity and innovation agenda
Co-create with client, define front office transformation strategy and innovation agenda
Align client teams & capabilities to enable successful transformation
Leverage a comprehensive suite of Accenture assets and solutions
Gather client's current business processes, people & technology capabilities & requirements
Drive the Design, development & delivery of new business processes, capabilities & technologies
Define & measure the value of new business capabilities
Drive testing and implementation of new business capabilities, with continuous improvement
Drive communications, training, and job aids to support change management
Lead program management, Governance, and C-level / executive updates
Manage project scope, schedule, and budget
Build long-standing, trust-based relationships
Establish self as a trusted advisor with the client counterparts through an in-depth understanding of the client as well as industry
Build networks at Accenture to be able to bring the best of Accenture to the client
Grow the business/account
Drive key commercials - sales, revenue, and profitability for the account
Help originate deals based on defined commercial pathways; drive innovative deal constructs and solutioning to grow business
Build the Practice
Lead the growth of the practice through new business proposals and presentations, recruitment activities, coaching, and mentoring to the team.
Lead practice building activities (e.g. conference participation, thought leadership development, market offering development, recruiting).
2. Professional Skills & Qualification Must-Have:
12+ years of Consulting, IT Services or Industry experience focusing on the telecommunications sector for Global clients in one or more of the following domains:
o marketing transformation, sales transformation, or service transformation o Digital marketing strategy, Channel strategy (assisted & unassisted), Campaign strategy & execution (SEM, SEO, Display, Social, etc.) o CX Design & Implementation o Marketing operations o E-commerce & CRM (understanding of architecture & capabilities) o B2C & B2B sales and supporting processes o Digital Factory/ Operating Model o Exposure to B2B Sales force automation tools & capabilities
Sustained client relationship management experience at a C-suite level or having operated at a senior management level in an industry role
Solid financial acumen, analytical, diagnosis, and problem-solving skills.
Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results
Sustained client relationship management experience at mid to senior management level
Solid financial acumen, analytical, diagnosis, and problem-solving skills.
Adept at using experience and knowledge of the industry, geographic, and technology trends to assess and shape business solutions.
Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results
Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions
Experience of working in a consulting firm and in SE Asia will be preferred.
Job Type: Full-timeSalary: Php210,000.00 - Php300,000.00 per monthBenefits:
Additional leave
Company Christmas gift
Company events
Employee stock ownership plan
Free parking
Health insurance
Life insurance
On-site parking
Opportunities for promotion
Paid training
Promotion to permanent employee
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay:
13th month salary
Anniversary bonus
Performance bonus
Yearly bonus
COVID-19 considerations: Protocols are followedAbility to commute/relocate:
Mandaluyong City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have a senior management experience in an industry role?
Education:
Bachelor's (Required)
Experience:
IT Consulting Services for Global telecoms: 10 years (Required)