Oversee daily salon operations, ensuring smooth workflow and excellent customer service. Manage staff schedules, performance, and training to maintain high service standards. Handle customer inquiries, feedback, and complaints professionally. Monitor inventory of hair products, tools, and supplies, ensuring timely replenishment. Support recruitment, onboarding, and payroll coordination for salon staff. Develop and implement marketing or promotional activities to boost sales and customer retention. Maintain records of sales, expenses, and staff performance reports. Ensure compliance with hygiene, safety, and company policies. Coordinate with suppliers and vendors for product orders and maintenance services. * Assist management in budgeting, target planning, and business improvement initiatives.
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