Job Description

SUMMARY Management Executive to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in mai SUMMARY Management Executive to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability. RESPONSIBILITIES . Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved . Effectively manage the restaurant in the absence of the Manager . Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis . Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations . Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations . Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales . Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions . Assist the Manager to monitor product and manpower costs to within given budget . Ensure strict adherence to company policies, processes and procedures at all times . Monitor and maintain the POS system and ensure cash handling procedures are adhered to . Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports . Perform other duties as assigned by Supervisor REQUIREMENTS . Degree in Hospitality/Restaurant Management or equivalent . Minimum 3 years of relevant experience with at least 2 years in a managerial level . Energetic, good team player and service oriented . Great leadership with solid analytical, communications and interpersonal skills . Independent, proactive, resourceful and ability to work in a fast paced environment . Well versed in Microsoft Office.