Job Description

We are looking for individuals interested in changing careers to the F&B industry. Applicants with no previous F&B industry experience are welcome. If you love great food and coffee and enjoy working We are looking for individuals interested in changing careers to the F&B industry. Applicants with no previous F&B industry experience are welcome. If you love great food and coffee and enjoy working in a cafe setting, this is the place for you! : Greet and welcome customers Provide excellent service experience to all customers Promote coffee consumption by educating customers Prepare and serve a variety of coffee drinks, along with pastries Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, latte, and cappuccino Handle food and beverage preparation and ensure desired quality and standards are achieved Handle all customer queries and feedback in a professional and timely manner Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company's standards Handle cashiering duties and managing of ordering systems Rostering and managing of staff and attendance Conduct service training and improvements Report to Management regarding sales results and productivity Develop marketing strategies to improve sales and profitability Ensure that policies and standard operating procedures are strictly adhered to Oversee purchasing to stay within budget Able to be a backup for all position Assist any adhoc duties assigned by Supervisors/Managers Able to perform additional duties as requested by the Management as and when required Job Requirements: Team player Customer-centric Interested in F&B industry Have a 'willingness to learn' attitude Able to work independently and under pressure Able to perform shifts, and work on weekends and public holidays 6 days work week Benefits: Birthday voucher Uniform provided Staff uniform Meal provided Sales target incentive