Date: 01-Jun-2022
Location: Bukit Timah Campus, SG
Company: National University of Singapore
Job Purpose
The Manager will work in a dynamic and international environment, in which the main mission is to empower leaders with the skills to thrive in a complex, fast changing world.
The LKY School of Public Policy Executive Education consists of a highly trained, fast-moving, and client-oriented team dedicated to marry innovative policy practices with the latest theories and approaches in public policy and administration to deliver top educational experiences to our clients. Annually, we train over 1,800 professionals in governments, business, and non-profit organizations from Singapore, Asia, and the rest of the world. This is an outreach and programme delivery focused role, which would suit someone who not only have skills to bring and manage clients, and deliver complex projects, but also the mindset for analysis, business judgment, and innovative thinking. S/he will assist in decision-making processes, programme content development, and in supporting Executive Education's plan for regional growth.
Main responsibilities include:
1. Business and Strategy Development
2. Programme Development and Management
3. Programme Administration
BUSINESS, PORTFOLIO AND MARKET DEVELOPMENT (60-70%)
Design and execute business growth strategy for Executive Education under limited supervision
Develop sales strategies, proposals and presentations to enable sustainable market penetration in appointed portfolio, with a keen interest to learn new competitors and industry trends
Identify and onboard new partners into the EE network, and negotiate business terms and contracts
Be able to represent and articulate the LKY School's Executive Education value proposition at the executive level
Contribute to operational excellence in the day-to-day management of business development, including (but not limited to) forecasting, pipeline development, customer relations using CRM and other tools
Motivate internal stakeholders (EE, LKY School, NUS) to support growth of region, and successfully deliver organisational and customer goals
Provide guidance and recommendations to colleagues doing outreach and programme delivery in order to improve the quality of leads and conversion
Innovate new learning products, design curriculum and test modules to suit executive programme offerings
PROGRAMME MANAGEMENT AND OPERATIONS (up to 35%)
Deliver the programmes in-house or overseas (as required)
Develop team standards for gathering and documenting business requirements and processes
Develop, communicate and drive project schedule commitments
Facilitate change management decisions and adjust assignments and expectations accordingly
Drive initiatives or goals (e.g. continuous improvement) as needed
ADMINISTRATION (up to 5%)
Facilitate team's quality management undertakings and other internal duties as assigned
Coach staff and share best practices to the team as needed
Covid-19 Message
At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.
Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.
Qualifications
More than 5 years of working experience
Degree/Post-graduate degree in Business, Education, Social Sciences or Public Policy
Proven experience in either business development, client development, business strategy, curriculum development or corporate development in a business, consulting or executive education environment.
Overall understanding and interest in public policy challenges and in the professional skills necessary to excel in today's complex and fast-changing world.
Desired Qualifications:
Knowledge and experience working in (either one or more) the following regions:
Singapore, South East Asia, South Asia, Northeast Asia, Europe, Middle East and Africa.
Foreign language skills will be advantageous.
Experience in writing proposals, working or collaborating with governments, donor organizations, educational institutions and private sector.
Strong communication (verbal and written), teamwork, facilitation and public speaking skills
Sound information technology skills including knowledge of Microsoft Office and Adobe Photoshop
Experience in Salesforce CRM, and online conferencing, collaborative tools, video editing is a plus
Skills in database management, or ability to learn these skills quickly and effectively
Excellent team player, motivated, takes initiatives and willing to work longer than office hours when needed.
Creative problem solver and product innovator with strong analytical skills and attention to detail
Ability to work independently, intellectually curious and an avid networker
Business focused, entrepreneurial, growth-oriented and results driven mentality
Experience and comfort level working with senior management and heads of departments
Highly motivated, possess positive attitude, flexible and have excellent organisational skills
A strong desire to win and learn by continually honing personal and professional skills
Able to work across multi-functions/ multi-individuals/ multi-cultural situations to achieve desired results
- Willingness to travel -this role would require occasional travel overseas
More Information
Location: Bukit Timah Campus
Organization: Lee Kuan Yew School of Public Policy
Department : Executive Education
Employee Referral Eligible: Yes
Job requisition ID : 15365
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