Job Description

What the role is:The People Strategy team aims to drive manpower attraction and retention strategies to
build manpower pipeline of talents and leaders to the Social Service sector. Through the
Social Service Tribe, a sector brand to raise the awareness of careers in social service, the
target audiences for engagement include (a) the Public in general, (b) Students in
Institutes of Higher Learning, (c) Mid-Careerists, and (d) other social service
professionals.
As a Manager, you will be responsible to lead and plan key programmes/ initiatives or
talent schemes targeted at recruitment of talents and aspirants to the sector, provide
central coordination and management of talent schemes, as well as build and maintain
strong partnerships with socials service agencies.What you will be working on:1. Understand the Social Service landscape, target audience (Potential entrants, Social Service Agencies and Professionals.), Stakeholders, and execute planning and review of respective work areas and annual work plans.2. To develop and implement strategies and initiatives to build manpower pipeline for the social service sector, in particular, manage manpower schemes with scope of work that includes recruitment of talents, programme management and manpower development.3. Create or identify programmes, events and platforms which includes workshops, seminars and award ceremonies for talent attraction efforts through manpower initiatives.4. Facilitate, organise and conduct outreach activities and events to promote career opportunities in the sector.5. Establish partnerships with employers (SSAs), training institutions and other relevant agencies, on sector's recruitment needs.6. Manage budget and utilisation of projects under charge in adherence to finance and audit requirements. This will also include performing the required administrative function in terms of raising Gebiz, PO, PRS, etc. for areas related to the projects managed.7. Maintain and review the necessary system and operating procedures in administration of schemes/programmes to support attraction and retention of workers in the sector.8. Build and maintain strong partnerships with key stakeholders (internal & external), partners, vendors and the talents for intended outcomes.9. Any other duties given by reporting officer.What we are looking for:Core Competencies:

• Independent and Resourceful, and good time management
• Analytical and Critical Thinking to make sound data-driven judgements
• Meticulous and detailed oriented
• Innovative and open to adoption of new ideas/ solutions
• Strong communication skills (written and spoken)
• Adaptability and Resilience in working with ambiguity
• Collaborative and team player
• Good Stakeholder management

Skills & Knowledge:

• Strong customer service orientation
• Good presentation and project management skills
• Able to work with all levels of staff and stakeholders
• Social service sector knowledge is preferred
• Basic understanding/knowledge of career advisory, job coaching or counselling will be an added advantage
• Knowledge of the procurement processes applicable in government agencies will be an added advantage.

Experience:Min. 3 years of working experience and preference with relevant work experience in project/event management, relationship management, recruitment/placement and promotion/outreach workAbout National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service