Job Description

What the role is:BE PART OF A HIGH PERFORMING TEAM At ACRA, we are always on the lookout for high performing individuals who share our aspiration of making Singapore the best place for business. We offer interesting and challenging work experience in Corporate Regulatory and Enforcement. You can look forward to opportunities to collaborate with business community to design policies and services, apply your enforcement skills on business entities that are non-compliant with annual filing obligations, and re-engineer processes using digital technologies and data analytics to promote voluntary compliance in the statutory filings of corporate and financial information of business entities.What you will be working on:

• Proactively make outbound calls to office holders who have not fulfilled their filing obligations, and provide guidance on compliance requirements to ensure timely and accurate corporate and financial disclosures. Handle representations (appeals) in response to calls/enforcement actions ensuring timely and appropriate resolution within service standards. Track and monitor cases for compliance, with the use of digital technologies and data analytics. Monitor frontline service levels, review customer feedbacks, brainstorm and implement ideas to improve service experiences. Conduct investigations into breaches of regulations and prepare submissions with recommendations on whether to take enforcement actions against companies and directors, including statement taking and liaising with Prosecution Department in preparation of court documents for enforcement cases. Assist in the review and implementation of process and system changes, including developing User Acceptance Test (UAT) Plan and carrying out UAT, to streamline and enhance the department's operations.

What we are looking for:

• Professional qualification in any discipline Minimum 3 to 4 years working experience, preferably with background in enforcement operations Strong interpersonal and communication skills Good writing skills Self-driven, adaptable and a good team player with a growth mindset Knowledge of advance excel is preferred.

About Accounting and Corporate Regulatory Authority:At ACRA, we make Singapore a trusted and best place for business. Our people are proactive self-starters, empowered to create value and grow their careers in an environment that fosters trust and respect. Join us to make a difference! We now have the following exciting career opportunity available. You may also visit our career page at https://www.acra.gov.sg/careers to find out more about other career opportunities.

Accounting and Corporate Regulatory Authority