Manager (epayment & Refund Operations)

Singapore, Singapore

Job Description


What the role is:At IRAS, we partner you to deliver quality services and foster a competitive tax environment for our nation\'s social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding. Apply your expertise and contribute to our service, compliance and policy formulation capabilities today.What you will be working on:- Manage the collection and refund of tax revenue and government payouts through electronic and non-electronic means
- Ensure compliance in accounting and internal control practices and guidelines
- Improve work practices and operational procedures through data analytics and innovation
- Conduct data analysis to understand taxpayers\' payment behaviour to develop strategies to encourage e-Payment/Refund
- Use end user tools (e.g. Robotic Process Automation, Python), design thinking and behavioural insights to improve work processes and customer service delivery
- Embrace digitalization at work and co-create solutions with stakeholdersWhat we are looking for:- Background in accounting, business or economics
- Good numerical and computer literacy
- Good critical thinking and analytical skills
- Strong project management and stakeholder engagement skills
- Good interpersonal skills
- Resourceful and a team player
- Good written and verbal communication skillsWe regret to inform that only short-listed candidates will be notified.All successful candidates will be offered a 2 year contract in the first instance.About Inland Revenue Authority of Singapore:Our Mission: \xe2\x80\xa2 Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes \xe2\x80\xa2 Advise the Government and represent Singapore internationally on matters relating to taxation

Inland Revenue Authority of Singapore

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Job Detail

  • Job Id
    JD1467239
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned