Job Description

Career in the HospitalJoin our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.About NUHThe National University Hospital (NUH) is Singapore\'s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what\'s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.About Department and Purpose of the PositionThe National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.The Manager of NCIS Radiation Oncology operations is responsible for overseeing the daily operations of the Radiation Oncology department. This role ensures the delivery of high-quality cancer treatments while maintaining efficient and effective department workflows. The Manager works closely with multi-disciplinary clinical staff, administrators, and external stakeholders to optimize resources, manage budgets, and implement strategic initiatives that support the centre\'s mission of providing top-tier cancer treatment.Key ResponsibilitiesOperational Leadership

• Oversee the daily operations of the Radiation Oncology department, including the roster and management of clinic staff, scheduling of clinics, and coordination of treatment protocols.

Staff Management

• Supervise clinic staff and support a multidisciplinary team, including radiation therapists, dosimetrists, medical physicists, and administrative staff.
• Conduct performance evaluations of clinic staff, facilitate professional development, and help ensure radiotherapy centre compliance with regulatory and safety standards.

Patient Care Coordination & Administration

• Ensure efficient and effective departmental workflows to enable a seamless patient journey. This includes overseeing the patient referral, appointment booking, and financial counselling processes.
• Liaise with the multi-disciplinary team and serve as the main point of contact for different departments for clinical service development and implementation

Resource Management

• Manage department budgets, including staffing, equipment, and supplies. Monitor and optimize resource allocation to ensure cost-effective operations without compromising quality of care

Quality Assurance

• Implement and maintain quality control programs in accordance with national and international standards. Oversee audits, monitor treatment outcomes, and drive continuous improvement initiatives.

Regulatory Compliance

• Ensure department adherence to all relevant regulations, including radiation safety standards, medical record-keeping, and accreditation requirements. Serve as the point of contact for external audits and inspections.

Strategic Planning

• Contribute to the development and execution of the department\'s strategic goals. Identify opportunities for growth, innovation, and improvement in service delivery and patient outcomes.

Project and Technology Management

• Oversee the maintenance of radiation oncology equipment. Collaborate with IT and biomedical engineering teams to ensure the integration and functionality of advanced technologies
• End-to-end project management for radiation oncology equipment upgrades and/or replacements
• Liaise with stakeholders within the department and other departments within NCIS for technology enablement
• Manage and engage vendors in equipment maintenance, technology evaluations and facilitate the procurement process.

Data Management & Reporting

• Ensure accurate data collection and reporting for clinical outcomes, operational metrics, and financial performance. Use data-driven insights to inform decision-making and operational improvements.

Patient Safety

• Promote a culture of safety within the department, ensuring all staff adhere to best practices for radiation protection and patient care. Address any patient safety concerns promptly and effectively.

Key Requirements

• Bachelor\'s degree in Healthcare, Radiation Therapy, Medical Physics, or a related field is an advantage. A Master\'s degree in a relevant field is preferred.
• Minimum of 5 years of experience in radiation oncology or a related healthcare field will be an advantage
• At least 1-3 years in a management or leadership role.
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficiency in healthcare management software and radiation oncology systems preferred
• Strong analytical and problem-solving abilities.

Closing & ApplicationsWhen you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

National University Health System