Job Description

We are currently seeking a Manager of Sales Support (m|w|d) for our Sales Bioprocess Solutions division based onsite in Singapore (Sartorius Stedim Singapore Pte. Ltd). In this role, you will be responsible for supervising daily sales support activities, coordinate with internal and external departments to guarantee smooth processes and requested service level to our customers. Furthermore, the position will drive the improvement, harmonization and digitalization of the sales support processes.What you will accomplish together with us

• Lead and develop the regional Sales Support team APAC in alignment with the overall strategy and defined goal
• Contribute in the vision of the global sales support 2030 vision and execute it locally
• Secure the defined sales support strategy within the region and align with other regions on further development
• Ensure adherence to globally defined business processes
• Implement and monitor relevant KPI\'s for the sales support organization
• Overlook, secure and improve sales support services, provide training and support to the sales teams
• Coordinate and manage the relationship with all cross-functional departments and internal & external customers

What will convince us

• University degree in life sciences, economics, business management or comparable qualifications
• Several years of Sales or Customer Service experience in a B2B environment dealing with complex products
• Knowledge of the Life Science, Pharma and/or Biotech Industry would be advantageous
• Experience in leading and developing international teams
• Entrepreneurial spirit, results driven and ability to translate strategy into action
• Strong communication and change management skills
• Excellent English skills
• High degree of IT-Affinity and continuous improvement mindset
• Experienced in working with CRM (SAP and/or Salesforce.com)
• Willingness to travel occasionally within Asia (~20%)
• Identification with our core values: Sustainability, Openness, Enjoyment

What we offerOur ambition is to simplify progress in life science research and the biopharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. So that more people can obtain access to better medicine. More than 11,000 employees at more than 60 production and sales locations worldwide are committed to this vision. And together, we have grown strongly over the past years. Do you also want to contribute to our vision? Grow with us and benefit from working with a Global Player that has kept its familiar atmosphere:Great chance to bring in own ideas within a fast-growing environment and prepare the Sales Support organization for our ambitious growth targetsOpportunity for international career development: a global network offering seminars and training sessions, expert and manager career pathsOpen and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaborationWork-life balance: Working from home at many sitesAmbitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.We look forward to receiving your application.www.sartorius.com/careerAbout SartoriusSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.

Sartorius