Job Description

Job Purpose

Reports to the Planning & Innovation Senior Manager, the Ops Innovation Manager will plan, develop, grow and steer innovation culture in North-South and East-West Lines by keeping abreast of innovations, emerging technology to match identified problems to solutions for deployment.

• Develop schemes, processes and guide teams to grow the innovation culture and mind-sets in NSEWL
• Integrate, manage and support innovation process across departments & projects from conception to finish and aids in resource management, process development and continuous improvement initiatives
• Support in the planning and implementing of the division or dept's strategic and long-term goals
• Coordinate and provide analysis & specialist advice to support decision-making, work improvement, planning and new initiatives in accordance to NSEWL policies, procedures and strategic priorities

Responsibilities

• Design, research, develop, analyses and recommend new concepts as well as strategies for performance improvement, quality and operational effectiveness
• Prepare, monitor and support Innovation Management KPIs and Measurements
• Design and drive innovation initiatives, contribute knowledge and expertise on latest trends and technology and recommend relevant initiatives to improve processes, quality, operational effectiveness and performance
• Assessing the relevance and suitability of methodology and technology for operational adoption
• Build an effective information network and stay connected and update management on relevant current and upcoming research, technologies, methods and industry trends
• Prepare concept and results-based reports and presentations, communicating to technical and non-technical audiences
• Coordinate a work environment of continuous review and improvement by overseeing and reporting on process and service efficiency and implementing performance improvement measures using the Kaizen methodology
• Assist in developing strategies in guiding NSEWL to plan, budget and track performances
• Other ad-hoc work and projects assigned from time to time

Qualifications & Work Experience

• Relevant experience in managing or driving innovation
• Experience in rail industry and similar role is an advantage
• Degree of any discipline, preferably in Engineering
• Proficient Microsoft office
• Strong communication and writing skills to collaborate effectively with internal and external stakeholders
• Able to multi-tasks, manage expectations and timeline

Skills

• Ability to identify, assess and engage internal sources of Innovation
• Ability to solve problems creatively and navigating complexities
• Program design / project management skills
• Self-motivated and resourceful, able to work across functional areas and engage multiple parties
• Able to work well in a team
• Strong analytical skills, solution driven and result-oriented

Technical skills:
Knowledge in the following areas will be advantageous :

• Railway Operations & Safety Requirements
• SAP, ACE, Ariba System

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter - we take care of you and your well-being. Your Work Matters - your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters - we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Service & Safety, Excellence

SMRT Corporation