Job Description

Singapore, SingaporeCompany: Singtel GroupAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.Be a Part of Something BIG!Are you ready to take charge of a dynamic role where you\'ll lead the way in shaping the future of insurance services? If you\'re passionate about innovation, collaboration, and driving impactful change, we want you on board!At Financial & Lifestyle Services (FLS), a division of Customer Journeys Pte Ltd (CJPL), we\'re dedicated to revolutionizing the insurance landscape. We manage the product roadmap and delivery for two flagship services: Singtel Protect - General Insurance and Singtel Protect - Life Insurance. These services cater to Singtel Mobile and Broadband customers, offering a comprehensive range of insurance products to meet their diverse needs.Make an Impact by

• End to end delivery timeline for insurance service buy flow and provisioning to launch
• Building operational policies within Agile product development, procedures and processes
• methodologies
• Running of product operational forums and liaison with suppliers and vendors
• Ongoing product development and feature implementation
• Co-Build & maintain effective product technology road maps and strategies for the business
• Understand and track competitor activities specific to product categories
• Ensure that the product development plans comply with relevant legal and compliance policies
• Enable customer facing staff with specialist product training and support through Learning & Development
• Accountable for liaising with external suppliers and vendors to understand prevailing and emerging market/technology trends, customer needs, and to manage new products and services launch that will assist the department to compete profitably.
• Gathering of requirements and participating in the end-to-end platform requirements.
• Extraction of key performance statistical data for management reporting.

Skills for Success

• Degree in Computer Science & Engineering (any type).
• At least 2 years of experience in project management / product development
• Proficient in Agile methodologies
• Certified Product Owner (e.g. Scrum Alliance)

• Proficient in JIRA

• Experienced in launching services and able to manage stakeholders across departments
• Good-to-have: knowledge in API (Application Protocols and Interfaces)
• Good-to-have: Familiar with integrating database infrastructure with front-end publishing systems/CRMs

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel