Job Description

Location: Novena
Job Category: Administration
Posting Date: 17 Oct 2025

Job Responsibilities

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You would have to ensure the smooth running and operations of RCLA.


Conceptualise and drive marketing and outreach efforts. Use knowledge of the market and competitors to identify and develop the learning academy's unique selling proposition and differentiators. Build a network to ensure resource pipeline for a vibrant learning academy. Ensure clients have good learning experience that translates to returns.

ROLES AND RESPONSIBILITIES

Manage and implement branding, positioning, marketing and sales strategy. Develop marketing collateral including copywriting and design. Forecast sales targets and ensure that they are met. Ensure financial viability of the Academy and work with course providers for the costing of programmes. Conduct research and monitor relevant trends regarding needs to support the faculty heads. Work with the faculty heads to develop course offerings that meet potential clients' needs, concerns and objectives. Form network and partnerships with relevant stakeholders to ensure funding. Source for potential clients by growing, maintaining and leveraging network and support the faculty heads in reaching out to potential institutions, public, volunteers for training. Develop and maintain a client relationship system to facilitate client returns towards maximising their experience and growth potential. Develop feedback mechanisms towards strengthening the course offerings for clients. Present to management on business trends and performance of the learning academy. Ensure timely invoicing and closure of billing cycles for every courses. Ensure important course documents and records are properly maintained. Must be able to work on weekends, where applicable. Any other duties as assigned by the Executive Director.

Job Requirements

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Recognised degree, preferably in Business/Marketing and/or Healthcare-related disciplines. At least 5 years of relevant experience. Experience in Project Management is an advantage. Must be proficient in Microsoft Word, Excel and Powerpoint. Proficiency in the Microsoft 365 suite in general (eg Power Automate, Power BI) is preferred. Proficiency in using Canva or similar graphic design tools is an advantage. Adept at working with various Learning Management Systems. Knowledge of Articulate software and other e-authoring tools for e-learning content conversion is preferred. Must be sales-oriented and excellent in understanding needs to propose suggestions. Must be organised and analytical with experience/exposure to data analytics for measuring and tracking marketing campaigns as well as client needs. Dynamic, self-driven and independent, resourceful, energetic and is able to work well in a team. * Strong knowledge and experience in sales and marketing, especially in digital and content marketing. Experience in healthcare training is preferred.