Job Description

Summary

The role is responsible for managing and maximizing SingPost\'s business result from the assigned accounts and business development through a combination of world class account management, business development, and consultative selling. This role will develop relationships with effective solutions to ensure revenue growth, retention and customer satisfaction, in order to achieve the assigned sales, volume and financial targets.

Responsibilities

• To develop, manage and execute an account development plan in accordance with goals and objectives for the account, including acquisition of new business, maintenance of existing business and maintaining or improving profitability.
• Sell full range of Logistics solutions; from postal to courier services.
• Accountable in providing concise, data/fact-driven information and analysis on opportunities, issues, trends and financial results inclusive of identification of alternatives and options.
• Ensure that the accounts are serviced and managed properly and is positioned to grow and gain profitability in accordance to the account plan. This is done through direct and frequent contact with operating management to know the current state of service delivered to the account.
• Highlight and bring attention to shortfalls as early as possible and to make recommendations to operating management at all levels for the placement of resources, plant and equipment in order to adequately service the account.
• Update opportunities and pipelines in CRM and provide accurate Sales forecast.
• Any other duties assigned.

Requirements

• Strong communication and interpersonal skills
• Excellent negotiation and presentation skills
• Self-starter - Able to manage the regular deliverables and to identify where to invest more time for the better outcome without requiring step by step guidance.
• Problem Solver - Solves complexity based on accurate identification of underlying factors/causes and understands implications including those outside of immediate area
• Adaptability - Able and willing to adapt in a dynamic environment. Adopting a transformative mindset
• Strong analytical, communication and interpersonal skills
• Team player who can perform under stress, multi-task, and be able to work independently

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

As Singapore\'s designated postal operator, Singapore Post (SingPost) provides mail services to homes and businesses throughout the country, besides pioneering e-commerce and logistics solutions across the Asia Pacific region and beyond. SingPost\'s diversified offering includes retail, storage, financial services and integrated business services in addition to its traditional postal activities, and the company now operates in 19 markets with over 7500 employees around the world.

The origins of SingPost can be traced back to 1819, when a single mail office was established to serve the newly-founded British trading post of Singapore. Demand for postal services soon began to grow, and the \'Post Office\' was officially established as a government department in 1858. To learn more about SingPost\'s heritage, please visit https://160.singpost.com/. Today SingPost is listed on the SGX-ST, with its largest shareholders being Singapore Telecommunications Limited (21.8%) and Alibaba Group Holding Limited (14.5%).

Being Singapore\'s designated Public Postal Licensee (PPL), a position that was renewed in 2017, SingPost is responsible for managing the country\'s 57 post offices, 743 street posting boxes and 11,050 POPStation lockers across 156 locations, as well as issuing stamps, maintaining the national postal code system, processing and delivering average 3 million mail items daily.

SingPost takes a proactive approach to diversifying its operations, while also ensuring that its various subsidiaries and services are seamlessly integrated. In addition to SingPost\'s eCommerce business, an ecommerce enabler that provides brands and retailers with integrated ecommerce solutions, SingPost offers logistics and fulfilment services to businesses through Quantium Solutions across the Asia Pacific region. Another business, Speedpost provides international shipping to more than 200 destinations across the globe and courier services within Singapore, while CouriersPlease delivers parcels throughout Australia, and Famous Holdings offers international freight consolidation and forwarding. Lock+Store offers self-storage solutions in Singapore, Hong Kong and Malaysia. Together, these end-to-end solutions result in a unified organisation with a firm foothold in a wide range of strategic markets, and a shared vision to become a global leader in both communications and e-commerce logistics.

SingPost has received international recognition for the quality of its operations, including awards for customer care, investor relations, digital innovation and e-commerce. Innovative and forward-thinking, SingPost has successfully developed a globally competitive postal and logistics infrastructure which is perfectly positioned to keep pace with Singapore\'s ambitious plans for the future.

Additional Company Information

Registration No.

199201623M

Company Size

2001 - 5000 Employees

Average Processing Time

24 days

Industry

Transportation / Logistics

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Flexible benefits

Singapore Post