Job Description

..The Opportunity

• We are partnering with a well established shipping company
• Help digitalisation in the shipping industry, improving their efficiency and ultimately in cost saving
• Travelling will be required (est 25% annually)
• Hybrid

The Talent

• Minimally possess Diploma in Maritime Studies, Maritime Transportation or any other related discipline
• MUST HAVE a mixture of minimally 8 years of experience in shipping cargo operation and digital integration or software developement.
• Able to provide technical guidance and support to customers and internal teams, especially in the container carrier and NVO domains.
• Able to demonstrate your technical expertise and ability to communicate complex technical solutions in a clear and concise way to various audiences, both technical and non-technical.
• Able to apply your technical skills and customer relationship management skills to deliver effective technical solutions that meet the business needs of customers and drive adoption.
• An independent individual, you will need manage and task efficiently to achieve your annual adoption goals.

The Job

• Combine your technical expertise and sales skills to help our customers and partners integrate our standards and APIs into their systems and processes.
• Work with product teams, developers, clients, and marketing teams to communicate the benefits and features.
• Collect and share customer feedback with company\'s standards development teams, contributing to the improvement and evolution of our standards.
• Travel internationally and work directly with partner carriers, understanding their specific needs and challenges.
• Provide expert technical guidance and hands-on support for the integration of company\'s standards and APIs, ensuring operational excellence in partner carriers.
• Work closely with sales and customer success teams to understand and address the specific technical needs of customers.
• Deliver technical presentations and product demonstrations to partners and customers.
• Develop and maintain technical documentation, best practices, and training materials for API integration.
• Gather and relay customer feedback to development teams, contributing to standard enhancement and evolution.
• Engage in international travel to work directly with partner carriers, understanding their unique operational challenges and requirements.
• Focus on the technical aspects of standard adoption, ensuring smooth integration and operational success.
• Serve as a technical expert and advisor to both internal teams and customers, particularly in the shipping/carrier industry.
• Ability to self-organise to achieve your adoption targets for the year.

Next StepsPrepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to patricia.teo@adecco.com.All shortlisted candidates will be contacted. All the best!

Adecco