Job Description

Get to Know our Team:
Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda's Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda's commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.
The Opportunity:
The Market Manager is part of our Partner Service team and the main contact between our accommodation partners and Agoda. As a consultant, the market manager is responsible for nurturing the relationship with Agoda's key partners and to tap new opportunities that will allow our mutual business to grow further. The Market Manager is expected to analyze large data sets, including market intel, to uncover new opportunities and be able to propose to relevant stakeholders, both internally and externally. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In addition, the Market Manager must be able to analyze their assigned territories to maintain a competitive edge over our competition and then report back his/her findings through weekly and monthly internal reports.
In this Role, you'll get to:
Develop long lasting relationships with key clients to enable Agoda's growth in the region
Gain buy-in from relevant stakeholders to execute strategies and help launch projects and campaigns to enhance productivity and maintain Agoda's competitiveness
Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
Deliver on country KPIs, growth targets and country strategic initiatives
Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda's business
Formulate project ideas, determine where opportunity exists and implement new approaches
Work in a data-driven environment
Train and inform clients of both new and existing technologies, tools, and models
Prepare materials to aid in growing our business during partner meetings
Support the PH Management Team in preparing country reporting for senior stakeholders
...Please note that the duties of this role may change at any time due to changing needs of the department
What you'll Need to Succeed:
Minimum 3 - 5 years of experience in business development and/or account management
Strong interpersonal skills & ability to influence both external / internal stakeholders
Experience in internet/e-commerce preferred
Team player with a professional 'get it done' attitude and work ethic
Proven success in acquiring, building & maintaining long term customer relationships
Adapts well to change and able to work in a fast-paced environment.
Has a track record of creating and delivering innovative ideas
Strong strategic and data analysis skills
Curiosity and an experimentation mindset
Solutions-oriented
Comfortable in two-way feedback culture
Fluency in spoken and written English required
Proficiency in Microsoft Office 365 (Excel, Powerpoint, etc.)
Bachelor's degree required
Must have legal authorization to work in Philippines
It's Great if you have:
MBA or Master's degree
PMP Certification
Familiarity with Metabase and Tableau
Experience in Travel industry is a plus
Get to Know our Team:
Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda's Partner Service