Marketing Associate
Job Description
The Marketing Associate is responsible for providing assistance for marketing administrative work and oversee after-sales customer service of our online platforms to help in the development of marketing strategies and plans, as well as the achievement of marketing KPIs. MARKETING ADMINISTRATION * Provide assistance for marketing administrative work and implementation of marketing projects * Monitor competitive activities, marketing trends, and other desk research requirements that will help in the development of marketing strategies and plans * Assist in coordination with internal departments and third-party suppliers, including schedules AFTER SALES AND CUSTOMER SERVICE * Manage and oversee the day to day after-sales inquiries of the online platforms to help track customer satisfaction and good brand image * Respond to customer inquiries and takes action based on recommended solutions * Liaise with various departments regarding administrative and logistical preparations to ensure fulfillment of after-sales transactions (swapping, refunds, etc) * Gather and analyze data to ensure KPIs are met and improve after-sales customer service
- Flexible to work in QC and/or Marilao depending on the need
- Flexible to work during weekends or holidays, if necessary
- Experience in marketing
- Excellent marketing and administrative software skills
- Excellent people skills
- 8 hour shift
- 13th month salary
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Job Detail
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Job IdJD993536
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationQuezon City, Philippines
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EducationNot mentioned