Marketing & Customer Service Intern

SG, Singapore

Job Description

Key Responsibilities



Assist in managing and updating company website, social media accounts and e-commerce platforms (Facebook, Instagram, Tik-Tok, Shopee, etc.). Help design simple promotional materials (EDMs, posters, social media posts). Respond to customer inquiries (phone, email, social media) and record/forward issues to relevant departments. Conduct market research on competitors and industry trends Support quotation preparation, order entry, and customer follow-up. Provide administrative support for sales and marketing teams (e.g., updating customer database, data entry). Assist in preparing marketing reports and post-campaign summaries.


Requirements



Good communication skills and customer-oriented mindset, proactive and positive. Proficient in Google Sheet & MS Office (Word, Excel). Interest in social media and e-commerce; knowledge of Canva or Adobe design tools will be an advantage.


Learning Outcomes



Gain hands-on experience in applying marketing knowledge in real business settings. Learn customer service processes and sales support functions. * Exposure to e-commerce and printing industry operations.

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Job Detail

  • Job Id
    JD1606209
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Internship
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned