Job Description

Roles and Responsibilities:

• Develop in-depth understanding of our members through data-sets and transform data insights into action plans to improve business performance.
• Collaborate with stakeholders and partners to implement data-led marketing campaigns and initiatives to spur spend and engagement amongst our members.
• Orchestrate Company events to increase footfall, sales and provide unique customer experiences, including leading and organising customer events, from conceptualisation, communications, event planning and execution to post-event analysis.
• Devise strategies and plans to convert inactive members to active members.
• Focus on customer segmentations, customer journeys and customer lifecycle management.
• Curate relevant audience contents with strong branding and digital engagement through multi-channels (email, notifications, in-app, social media etc)
• Immerse in marketing experimentations to drive conversion and loyalty. Experiments include driving conversion from inactive to active, offline to online, pre-trip to post-trip across multi-touchpoints etc.
• Create customer-centric innovations to anchor Company as best-in-class travel and retail loyalty program.

Requirements:

• Degree holder with 2 to 4 years of relevant experience in loyalty marketing or digital marketing.
• Experience with CRM marketing campaigns, promotions planning and execution.
• Experience/exposure in customer relationship management (CRM) or customer lifecycle management (CLM) will be a strong plus.
• Data-driven with strong analytical skills and business acumen.
• Innovative, independent and self-driven individual who is a team player and agile to changes.
• Excellent communications and good multi-relationship building skills.
• Advanced in MS Office (Excel and Powerpoint), experience in Business Intelligence tools (eg Microstrategy, Tableau, Power BI) and customer engagement platforms (eg Braze, Session M) highly desirable.

Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume.

EA License No.: 01C4394

EA Reg. ID: R1770602 Teng Min Yee

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government\'s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Additional Information

Career Level

Junior Executive

Qualification

Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

2 years

Job Type

Contract

Job Specializations

,

Company Overview

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government\'s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Please visit www.persolkelly.com.sg for a copy of our Privacy Policy.

For more information, please visit www.persolkelly.com.sg

Additional Company Information

Registration No.

200007268E

EA No.

01C4394

Company Size

51 - 200 Employees

Average Processing Time

8 days

Industry

Human Resources Management / Consulting

Singapore Post