Job Description

Are you a marketer who loves talking to your customers?Our team is looking for a forward-thinking marketer to grow our financial education brand. You will be the "human bridge" to build strong, lasting relationships between us and our customers. This strategic role will challenge your creativity in crafting engaging campaigns that delight our customers and convert them into raving advocates.Our ideal teammate is a personable and effective communicator with experience in email marketing and customer relationship management. You're passionate about creating value and helping your customers find success.If you're nodding to all these, you're the teammate we seek. So click "Apply" now and we'll see you at the interview!What you will do: Build excellent relationship with existing customers to increase referrals, renewals, cross-sell and up-sell opportunities Connect with existing customers to ensure continued education and success in their journey with us Build and maintain customer success stories library Administer customer surveys regularly and recommend improvements to the business head Create and manage customer lifecycle marketing campaigns Develop and maintain customer engagement and advocacy programme. Grow new customer advocatesWho we seek: Degree in Arts / Social Sciences / Humanities, or Marketing / Communications, Business or related fields Minimum 1 year of work experience in digital marketing Experience in creating and executing marketing campaigns and programmes that promote engagement and advocacy Ability to write effective copy Knowledge in financial markets, or experience in investing & trading is a plusOur ideal teammate has these qualities: Strong command of the English language Intelligent, analytical mind Attention to detail Proactivity, keen sense of urgency Commitment and loyalty as a team player Independent problem-solving skills Ability to learn, unlearn and relearn fast7 REASONS TO JOIN OUR FAMILY1. Performance-based incentives on company and team levels2. Timely appraisals and people-focused progression paths3. Autonomous team structure that encourages free flow of ideas4. Generous learning budget to attend professional training courses5. Privilege passes to attend our house brand's premium programmes6. Friendly work culture with helpful teammates7. Work-from-home opportunitiesAPPLY NOW!Please include in your resume: Reasons for leaving your current and previous employment(s) Current / last drawn and expected salaries Availability / Notice period requiredABOUT OUR COMPANYPiranha Profits is one of the world's leading online schools for investors and traders. Our passion for financial education traces back to 2005 when our founder, Adam Khoo, created the Wealth Academy(TM) masterclass to teach his stock market strategies to aspiring investors.Headquartered in Singapore, we have empowered the financial lives of over 28,000 students across 124 countries. We reach out to over a million people a year through our online videos, courses and live webinars.We offer online courses and masterclasses on a range of topics including stock investing, property investing and options trading. Our mission is to teach aspiring investors & traders the skills to profit from the markets for a lifetime.Piranha Profits is a financial education brand by Adam Khoo Learning Technologies Group - 2-time winner of the prestigious Enterprise 50 Award and 5-time winner of ShareInvestor's Most Preferred Financial Educator Award.
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