Marketing Manager (crm) / Central (f&b Retail)
Singapore, Singapore
Job Description
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Our client is a well-established market leader in the F&B industry. They are looking for a CRM Manager assist their team for the next phrase of their business. They are located in Central \xe2\x80\x93 easily accessible. This CRM Manager would be responsible for :
- Responsible for collaborating with key internal stakeholders to archive revenue targets for partners and members relationships.
- Responsible for planning and executing various campaign set up, CRM/CMS management, delivery reporting and performance analysis.
- Responsible for leading key initiatives and projects from initiation to execution for membership rewards, corporate partnerships and consumer marketing campaigns.
- Responsible for managing the end-to-end promotions process, including key visual assets, promotion mechanics design, drafting agreements and external communications.
- Responsible for contacting on partner distribution channels to promote and communicate company\'s events and relevant promotions.
- Responsible to identify and initiate relationships with key partners and prepare strategic plans with each partner.
- Responsible to negotiate, draft and execute of partnership / membership agreements
- Responsible for managing both CRM and CMS platform structure and architecture ensuring it works seamlessly, troubleshoot and oversee all required information at key points in the customer life cycle.
- Responsible for optimising strategic design and user-experience of the Harry\xe2\x80\x99s mobile app.
- Responsible for planning and executing communications such as email and push notifications through CRM system for targeted marketing activities.
- Responsible for planning and delivering strategies for all aspects of the CRM to ensure the most effective approach to grow customer retention and meet revenue goals.
- Responsible for monitoring and tracking effectiveness of loyalty campaigns and third-party digital solutions.
- Responsible for performing administrative duties - preparation of reports, drafting agreements, CMS content management (creation, publication and maintenance) and digital assets management.
- Minimum Degree in Marketing or related studies
- Minimum 5 years of work experience in CRM/ Loyalty Partnership Program
We regret that only shortlisted candidate will be notified. Email Address: jobs@recruitpedia.sg Recruitpedia Pte. Ltd. EA License No. 19C9682 EA Reg. No. R22106363 (Lum Pei Yee)
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Job Detail
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Job IdJD1303022
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned