Job Description

Massage customers and administers other body treatments in accordance with standards. Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client. Maintain high level of professional customer service. Create excellent guest experience through friendly and helpful attitude. Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.

Requirements

Communication and customer service skills. Minimum 2 year of relevant experience. Require to work 6 days a week. Able to work on weekends / public holidays. Positive attitude, hardworking and good teamwork.
Attending and participating in meetings and training sessions.


Keep a clean and stocked room Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift. Assisting with keeping linens clean and tidy, and replacing them between sessions. Sterilizing equipment. Keep documentation and maintain client's files Acknowledge and respond to relevant clients' queries, needs and expectations Accompanying guests to and from treatment rooms. Consulting with clients to identify appropriate massage services. Providing massage services listed in brochure. Maintaining records and filing documentation. Complying with all applicable standards, rules and regulations. Uphold hygiene standards and follow health and safety regulations Must work on weekend and public holiday * Able to work longer hours with prolonged period of standing