Job Description

Roles and Responsibilities:

• Provide day to day IT infrastructure and system support in a highly dynamic and demanding trading environment

• Participate in UAT testing for fixes and projects relating securities trading systems

• Manage all incoming enquiries and system issues reported and perform investigations to resolve them

• Engage various stakeholders such as IT, Vendors and Trading Representatives and other OCBC entities for timely resolution of issues

• Be familiar with OSPL trading systems to effectively communicate User Requirements to IT and Vendors

• Coordinate between respective departments for clearance of vendor agreements

• Prepare information requested by Foreign Brokers, Exchanges, Auditors and other Regulatory bodies

• Liaison for both internal and external IT audits, and ensure compliance to regulatory and system procedures

• Assist to perform Outsourcing Review of Outsourced Vendors on an annual basis

• Ensure timely payment to Vendors and charge-back to OCBC related entities

• Organize vendor and system related training sessions

• Prepare system reports and slides for management reporting or meetings

• Support other BAU activities of the department

• VP, Digital Platforms

• Good analytical skills with an ability to resolve issues independently

• Meticulous yet able to multi-tasker and cope with changes and diversity in a fast-paced environment

• Good stakeholder management and interpersonal skills

• Possess initiative, drive, and ability to work independently and a good team player

• Excellent analytical skills with an ability to resolve issues independently.

• Good communication skills both verbally and in writing, and able to work under stress

• Degree holder or above, preferably with a major in Business, Finance IT or Computer Science

• Some knowledge of the securities business would be preferred

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