Job Description

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
DESIGNATION : Microsoft 365 Collaboration Specialist (SharePoint, Teams, Power Platform), IITS

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS)
• Build and maintain collaborative integrations between Microsoft 365 apps (includes SharePoint Online, Teams, Power Platform)
• Maintain, monitor and ensure optimal operational status of the SharePoint Online and on-premises farms serving the student and staff intranet community.
• Work closely with the business and academic units and assist web content owners with the creation, access control and maintenance of intranet sites within the intranet portals.
• Attend to operational tasks and requests from SharePoint users and admins, ranging from access requests to web development, site migrations, issues/bugs reported and escalate to Microsoft or the appointed SharePoint support vendor as necessary.
• Monitor and maintain operational performance of supported systems and where necessary roll out regular security/system patches to maintain the security and integrity of the systems.
• Understand and implement information security management best practices.
• Using scripts or tools to run and automate reviews of site access permissions, site activities and ensure operations are running based on documented standard operating procedures.

QUALIFICATIONS

• Diploma / Bachelor of Science degree in Computer Science or a related field.
• At least 3 to 6 years of hands-on experience with
  • administration and configuration of SharePoint Online and the Microsoft 365 ecosystem
  • installation, administration, configuration of SharePoint (2013/2016/2019) environments hosted on premises and on Microsoft Azure.
• Strong technical skills and development experience with
  • SharePoint Online enhancements
  • Microsoft Forms & the Microsoft Power Platform
  • SharePoint, C#/.NET, PowerShell, Active Directory/ADFS, JavaScript/jQuery, HTML5/CSS, XML, AJAX.
  • SQL Server 2012 and database management activities relevant to SharePoint/.NET
• Have developed & deployed web parts/features/custom solutions for SharePoint Online and SharePoint on-premises, including using the SP object model, SharePoint Designer, Visual Studio and Workflows.
• Ability to provide guidance to team on recommending the approach, design, and hands-on development of SharePoint web parts, forms, workflows, custom solutions.
• Good understanding of information security best practices & governance for SharePoint, .NET and Microsoft 365 environments
• Able to assess and promote effective use of appropriate tools/solutions for specific user requests
• Able to work well alone as well as in a multi-disciplinary team environment and directly with business lines outside of IT.
• Strong written and communication skills, including the ability to convey complex technical concepts in non-technical terms.
• Provide user training and develop user guides and technical documentation for supported systems, for all phases of systems / projects within area of responsibility.
• Adopt an agile approach to operational and project tasks.

OTHER INFORMATION
#LI-JN1 Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.