We’re hiring.
Ubiquity is hiring for an MIS Analyst to join our Workforce team. Our MIS Analyst is an integral role in the operations of our Manila office. A person who has a keen eye for detail, knowledgeable in different reporting platforms, and have a strong analytical mindset.
We’re made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals – every person, in every role, for our company and our clients. Think you have what it takes? Join us!
:
a. Develop and distribute Contact Center reporting.
b. Modify, revise and update scorecards, dashboards, and other reports
c. Responsible for data integrity, accuracy of all reporting requirements.
d. Works with Workforce leaders, Senior Site managers and Sales leaders to create or modify current reporting.
e. Analyzes data to ensure integrity and structures data to help support or provide business recommendations i.e. Performance Metrics
Qualifications:
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