Make decisions according to the defined Policies and Procedures
Identify improvement opportunities in work flow and suggest solutions
Pursues collection and resolution of past due to customer accounts
Review A/R aging report to determine the status of collections and follows up on assigned past due accounts
Researches, analyzes, documents, and forward customer disputed items to the appropriate department, maintains follow-up until a final resolution is achieved
Prepares status report of customer accounts with past due balances
Documents and initiates offsets and write-offs to be processed
Documents and processes customer refund requests for credit balances
Resolves account discrepancies and short payments
Make timely recommendations of corrective action to be taken to resolve the delinquency
Recommends delinquent accounts for write-off or to be placed with an outside collection agency for collection
QUALIFICATIONS:
Bachelor's degree holder in Economics or Business-related courses
Written and spoken ability to communicate in English and Spanish
Must have at least 3 years of work experience in Finance and Accounting
Proficient in MS Excel
Job Types: Full-time, PermanentBenefits:
Company Christmas gift
Company events
Health insurance
Opportunities for promotion
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Bonus pay
Education:
Bachelor's (Required)
Experience:
Finance and Accounting: 3 years (Required)
Language:
Spanish (Required)
English (Required)
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