Job Description

Overview:

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.



Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers' most pressing challenges.



When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE'RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.





Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.


Responsibilities:

W

HAT YOU WILL BE DOING:

Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance Join a highly motivated team of leading industry experts Preview new technology before others in the industry and learn how to make the best from it Visit customers to train them and share industry and development expertise Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals and use of technology. Build strong customer relationships and ensure deliveries align with customer projects and milestones. Gain access to expertise and support from Microsoft's consulting practice and product groups Continually learn and grow professionally Analyze problems - Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills. Deploy, configure, maintain, and optimize Microsoft Teams to ensure platform stability and performance. Manage Teams meetings, voice calls, collaboration features (e.g., channels, file sharing), and third-party app integrations. Troubleshoot user issues (e.g., login failures, meeting connectivity, permissions) and provide training and guidance. Develop Teams usage policies, security measures, and compliance standards to meet data protection requirements. Monitor Teams service health, respond to incidents, and collaborate with Microsoft support for issue resolution.
Optimize integration between Teams and other Microsoft 365 services (e.g., SharePoint, OneDrive, Exchange).


Qualifications:

MINIMUM QUALIFICATIONS:

Solution area - Qualifications

Deep understanding in Exchange server architecture 2010201320162019 Deep understanding in Active Directory architecture 200820162019 Deep troubleshooting skills with Exchange server 2010201320162019 Deep troubleshooting skills with Windows server 200820162019 Deep understanding in SMTP, DAG, Load balancer Experience within skills with Failover Clustering Experience within PowerShell scripting Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments Exceptional verbal and written communication skills Ability to explain complex topics in ways that can be understood by technical and business decision makers Willingness to travel

Technical Skills - Solution area:

Exchange Server & Active Directory:

Broad knowledge of on-premises Microsoft products with deep understanding of (at least) three of the following. Exchange Server, SCCM, Active Directory, Sharepoint Server, Virtualization, Networking. Technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management. At least five years or more project experience.

Proven subject matter expertise in the following:

6+ years' experience in architecture designs, deployment, troubleshooting, technology management Self-reliant and strong team player, working in a fast-paced environment where technology and customers' requirements can change regularly Understanding of Microsoft's Modern IT Architecture and Strategy PowerShellScripting experience

Identity related requirements:

Experience in designing and implementing Active Directory Experience in backup and restore Active Directory Experience in troubleshooting Active Directory

Windows Server related requirements:

Experience with virtualization (Hyper-V) platforms Networking (virtualization) Failover Clustering SCCM SCOM

Exchange Server related requirements:

Good knowledge and experience with Exchange server: designing, implementing, troubleshooting Good experience with Exchange database backup and restore.
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.