Job Description

Responsibilities

• Design, implement, and maintain Datadog-based observability solutions across infrastructure, platforms, and applications.
• Develop and optimize dashboards, monitors, and alerts to support proactive detection and triage of performance and reliability issues.
• Integrate custom telemetry pipelines (metrics, logs, traces, events) aligned with OpenTelemetry and platform architecture standards.
• Manage instrumentation strategies to ensure accurate and consistent coverage across services.
• Apply SRE principles to improve service reliability, availability, and performance.
• Define and track SLIs, SLOs, and SLAs for critical systems, and build feedback loops to continuously enhance service health.
• Automate manual operational processes using Python, Terraform, or CI/CD tooling.
• Collaborate with development and platform teams to identify resilience patterns and embed observability by design.
• Serve as the subject matter expert (SME) for Datadog - advising on advanced configurations, integrations, and performance optimization.
• Enable distributed tracing, APM, RUM, and synthetics capabilities to support end-to-end visibility.
• Implement and maintain Datadog Terraform configurations, templates, and governance models for enterprise consistency.
• Conduct performance tuning and cost optimization for Datadog usage across global environments.
• Partner with the Operations and Platform teams to analyze incident patterns and provide root cause insights through observability data.
• Lead post-incident reviews and recommend observability-driven improvements to prevent recurrence.
• Build automation and correlation mechanisms for real-time alert enrichment and contextual diagnostics.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in observability engineering or SRE roles within large-scale distributed systems.
• Deep, hands-on expertise with Datadog, including APM, Logs, Metrics, RUM, and Synthetics.
• Strong proficiency in:

• Infrastructure as Code (IaC): Terraform
• Automation: Python, Bash, or similar scripting languages
• CI/CD pipelines: Jenkins, GitLab, or GitHub Actions
• Strong understanding of monitoring patterns, tracing, and event correlation for complex systems.
• Familiarity with OpenTelemetry and modern observability frameworks.
• Experience supporting multi-cloud environments (AWS, GCP, Azure).
• Familiarity with container orchestration (Kubernetes, ECS) and service mesh observability.
• Understanding of data visualization and analytics for operational reporting.
• Exposure to AI-driven observability enhancements or integration with LLM-based insights (a plus).
• Certification in Datadog, AWS, or GCP is advantageous.

Shortlisted candidates will be offered a 1 Year agency contract employment.

Skills Required