ADA Group (https://ada.asia) is a dynamic and fast-growing group with business interests across Southeast Asia, spanning AI, financing, mobility, dive resorts, and more. Committed to continuous growth and innovation, we focus on scalability and adaptability in all our business ventures.
One of our fastest-growing units, specializes in motorcycle rentals, sales, and food delivery rider support. Our mission is to provide reliable, tech-enabled rental services while building one of the best after-sales support teams in the market.
About the Role
We are looking for a
Motorcycle Rental Supervisor
to manage day-to-day rental operations and rider support remotely. This is a
high-responsibility role
for experienced operators who can manage the business independently, without training or close supervision.
Key Responsibilities
Rental & Customer Operations:
Manage the full rental workflow: onboarding, agreements, payments, deposits, handovers, extensions, and returns.
Rider Support & After-Sales:
Be the main contact for riders, managing breakdowns, accidents, insurance claims, and rider issues.
Fleet Coordination & Compliance:
Track servicing schedules, insurance, COE expiry, and road tax.
Reporting & Collections:
Maintain accurate records in Google Sheets/CRM and ensure on-time collections.
Risk & Recovery:
Handle repossessions, stolen/missing bike cases, and escalate to legal when necessary.
Requirements
3-5 years proven experience
in motorcycle rental or fleet operations.
Track record managing
(servicing schedules, insurance renewals, COE, road tax).
Skilled in
collections & arrears control
(weekly payments, deposit/excess recovery, handle escalations for late or defaulting riders).
Familiar with
Google Sheets
,
WhatsApp
, CRM, and GPS/device monitoring tools.
Familiarity with common
motorcycle models used for delivery and rentals
(e.g. Yamaha Aerox, Nmax, Xmax, Sniper, Honda Wave, Adv150), with the ability to identify issues and coordinate repairs with workshops.
Able to communicate in
English
(spoken & written).
Independent and self-driven
-- able to manage full operations
without training or supervision
.
Benefits & Growth
Competitive Salary
Incentives for performance: rental collections, utilization, rider satisfaction.
Career path to
Supervisor / Manager
roles.
Join a
fast-growing startup
where your work directly impacts riders and operations.
Why Join Us?
Incentive-driven salary with clear targets
Independence - no micromanagement
Growth opportunities in a regional business group
Job Type: Full-time
Pay: $2,500.00 - $3,500.00 per month
Experience:
motorcycle rental: 1 year (Required)
Work Location: In person
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