Job Description

Role:

• Service and re-commission old or existing navigation systems.
• Expertly perform installation, troubleshooting, and servicing of: a. Maritime navigation systems such as Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering FFU/NFU, weather fax, wind speed/direction, etc. b. Marine telecommunication systems, including installation, troubleshooting, and servicing of communication systems such as GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat, etc.
• Conduct Radio Surveys and VDR APT Surveys as required by class regulations and when necessary.
• Provide technical support to customers and the company\'s sales and service agents.
• Promote and seek sales of company products and services during customer interactions.
• Collaborate with internal service coordinators and other international Marine Service Organization members, acting as technical support for Global Technical Specialists and Global Coordinators when needed.
• Be available and contactable 24/7 for service attendance requests.
• Assist with local field service jobs or other tasks as needed.
• Prepare and submit detailed reports and expense statements after each task.
• Ensure compliance with all safety regulations of both the company and the customer at all times.

• Knowledge of GMDSS setup is a plus.
• Experienced NAVCOM Engineer with a proven history in the maritime industry.
• Proficient in Marine Electronics, Field Service Engineering, Engineering, Commissioning, and Microsoft Office.
• Strong engineering professional with a Degree in Engineering.
• Training from OEM/manufacturers on navigational equipment is a plus.
• Familiarity with tools like CRM is preferred.
• Serve as the point of contact for all service and business-related activities in and around the Singapore region, with experience handling port-related entry and formalities in the Asia region.
• Strong experience in automation/system integration of marine equipment.
• Fluent in oral and written English with good communication skills.
• Willing to travel cross-border and work on rolling schedules at short notice for business-related tasks.
• Capable of managing office functions according to government and local rules.
• Competent, solution-driven, with a strong customer-first mindset.
• Able to take calculated risks and make quick, tough decisions to meet customer needs.
• Trained in the latest equipment and integrated systems, in line with their experience.

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