Job Description

Well Established Information Technology (IT) Company Company located at Bukit Merah Working hours: Monday - Friday (8:30am - 6pm) AWS + Variable Bonus Excellent Welfare & Benefits Job Scope

• Provide L2 tech support and diagnose problems through onsite or remotely troubleshooting.
• Install, configure, troubleshoot and support (after-sales) networking & network security equipment (major brands)
• Provide technical support and network consultancy service from time to time.
• Taking ownership of customers technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable.
• Install, support, and maintain hardware and software network infrastructure according to best practices including routers, switches, wireless access controller/ point, firewalls etc.
• Evaluates existing network equipment and/ or users needs to analyse, design, recommend and implement system changes.
• Adapt and support to enhancement and change to network configurations, whenever deemed necessary.
• Assist enterprise solution/ sales team in joint calls with working business partners & technology key vendors in products demo, PoC sessions, sit-down discussion, site survey, attend site briefing etc. for projects related meetings.

Requirement

• Diploma/ Degree in Information Technology IT/ Telecommunication / Computer Engineering or relevant IT certifications
• 2 - 3 years of relevant working experience in implementation / administering and troubleshooting network and IT infrastructure equipment
• Well-versed in firewall e.g., Fortinet, SonicWALL will be an advantage
• Knowledge in WAN network: MPLS VPN and IPsec VPNs, SSL will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted. SIM BEI NA (R22111637) EA Recruitment Pte Ltd EA License No: 21C0492