Management of daily network activities, incident and problem and security incident response.
Responsible to work with the respective server and application teams\xe2\x80\x99 members in trouble-shooting and identify root cause, related to network.
Responsible to work with the respective network vendors\xe2\x80\x99 support teams for the trouble-shooting, identification and resolution of network problems.
Responsible for the monitoring of the alert status of the network and firewall devices.
Respond to the alerts from the monitoring systems in timely manner and escalate Level 3 support engineers.
To work in rotating shifts including public holidays.
Must have good communication skills and able to work independently.
Network Skills and experience required:
Degree or diploma in computer science
Basic understanding of the networking concepts - Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing etc.
Hands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.
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