Job Description

As an Operation Engineer, you would need to collaborate with Product Owners and Product Principals to manage, deliver, and operate the cloud-based network management platform. This role involves working with Central ICT Infrastructure capability centres to manage and operate on-premise components of the network management platform. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for optimizing performance and efficiency.

• Working hours : Monday- Friday 8.30am- 6pm
• Working location : Pasir Panjang
• Salary Package : Up to SGD5500 (basic) + AWS
• Other benefits and perks : Up to 18 days annual leave, 14 days medical leave, company insurance coverage and many more

• Monitor and maintain operational systems and infrastructure.
• Manage day-to-day operations of the entire platform, including configuration, troubleshooting, and desktop support. Oversee cloud-based endpoints and internet connectivity
• Ensure all endpoints are linked to the cloud, providing internet-centric support, deskside assistance, general network support, and firewall management. Collaborate with network, system, and server engineers, and liaise with vendors and cloud service providers.
• Identify and resolve operational issues promptly to ensure minimal disruption.
• Develop and implement process improvements to enhance efficiency and performance.
• Collaborate with cross-functional teams to support operational requirements.
• Ensure compliance with industry standards and regulatory requirements.
• Provide technical support and training to staff on operational systems.

• Minimum 3 years of relevant working experience in managing and operating enterprise level ICT infrastructure for network services.
• Strong knowledge of operational systems, tools, and best practices.
• Proficiency in systems administration and IT infrastructure management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a commitment to quality and accuracy.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Collaborative and inclusive work environment.

ScienTec Consulting