Job Description

URGENT HIRING!!!NETWORK SUPPORT SPECIALISTWho we are:First Datacorp (FDC) has been in business for 35 years now for the purpose of providing innovative and world class solutions and services in infrastructure modernization, digital enterprise management, application, and business productivity, and zero trust security. FDC's other services also include IT service management education and consulting, managed services, disaster recovery as a service, and managed security operation center. We are a first-tier Microsoft Licensing Solutions Specialist Partner (LSP) and Cloud Solution Provider (CSP), the only BMC Software Silver Partner in the Philippines, an Adobe Systems Platinum Partner, and an ITIL Certified Training Organization accredited by Axelos. Other solutions/products that we carry would include Cisco, AutomationEdge, F5 Networks, Trustwave, among others.At the core however, you will be First Datacorp's brand ambassador. Your words and actions will be the pillars upon which we will build trust and credibility. Your work will be the voice that will speak of the possibilities we can offer.Why Join us?As a leading Phil. IT solutions provider, First Datacorp has consistently been providing highly technical and value services that has enabled it to achieve a dominant market share in top enterprise corporations especially in the financial services sector, government sector, and educational institutions. FDC has four (4) technical accreditations and about one hundred twenty-two (122) technical certifications coming from 80 associates in our core organization. Among the technical accreditations of FDC is the Axelos certified ITIL Certified Training Organization where FDC has developed its own proprietary ITIL courseware. Axelos is the most widely accepted accreditation program across the globe for IT Service Management.JOB RESPONSIBILITIES:

• Performs 1st level support for ICT projects and provides necessary infrastructure requirements and/or support and fault isolation of network- related incidents.
• Provides escalation of network-related issues to 2nd level support and Authorized Service Providers.
• Provide on-site support during Network Preventive Maintenance schedules in all BSP Offices.
• Facilitate the management and monitoring of network-related service request and incidents or assist in managing and monitoring of IT-related incidents and IT Service Request.
• Performs User Account Administration and Support Performs all the administrative works for all on- going Projects and Maintenance Contracts and.
• Facilitate the management and monitoring of network availability and service performance.

Key Skills and experience required for this role:

• Candidate must possess a Bachelor's degree relevant to the job.
• One (1) year of relevant experience, preferably knowledgeable in Computer, and Software Technology, data processing, and Project Management.
• Good interpersonal and communication skills.
• Preferably with training related to projects management.
• Preferably with background on data analysis.
• Must be ok with project based engagement. Durations of projects depends on the assigned clients. Typically 6 months to 1 year (extendable depends on your performance).
• Candidate must be willing to work on a 24/7 shifting schedule, including Saturdays, Sundays, and Holidays both in BSP- Head Office, Manila and/or Security Plant Complex, Quezon City.
• Must be willing to work on a day-shift and/or rotational shift assignment as deemed needed for work.
• Good verbal and written communication skills.
• Fast learner, hardworking and Confident.
• Amenable to work onsite Monday to Friday and Saturdays (if needed).
• On-going need for this role.

GET A GENUINE CAREER OPPORTUNITY WITH ATTRACTIVE BENEFITS:
WHAT WE OFFER:

• Company-sponsored training and upskilling.
• Opportunity to work with and be absorb by a well-known partnered client in BSP Main Branch, Malate Manila.
• A culture that cultivates involvement and a positive work environment.
• Premium Healthcare coverage and Life Insurance.
• Opportunities for learning, Personality Development, and Career Advancement.
• Collaborate with young, professional, and goal-driven team.

IF THIS IS SOUNDS LIKE YOU, CLICK APPLY BELOW!!Job Type: Fixed term
Contract length: 12 monthsBenefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary

COVID-19 considerations:
All employees, clients and visitor are required to wear a facemask. Temperature Screening, pump alcohol in every corner and following safety protocols of the company. Common surfaces are sanitized regularly.Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to start asap?
• are you able to work onsite?

Education:

• Bachelor's (Preferred)