Job Description

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.As a Network Technician, you will be responsible for the following : * Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.

• Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases.
• Meet these SLAs to maintain high level service quality.
• Provide 1st Level on-site Network Support to end-users.Attend to daily customers\' issues reported when not on standby.Perform routine tasks to ensure the network\'s stability and prevent potential issues.
• Identify and resolve issues related to network.Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
• Responsible for the patch management of network systems and devices to ensure security and optimal performance.

Requirements * Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.

• Capable to understanding and implement procedures and instructions given in operations manual.
• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours).
• Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

Benefits * You will be trained to install, monitor, and troubleshoot network equipment.

• Shift Allowance
• Performance Bonus

Application InstructionsPlease apply for this position by submitting your text CV to
Kindly note that only shortlisted candidates will be notified.

InternSG