Job Description

Job Title: Terminal LeaderLocation: Changi Airport, SingaporeType: Full-time, PermanentSalary: CompetitiveStarting: July 2024Join us on our journey!Prosegur Change are now opening several new branches at Changi Airport and therefore looking for Terminal Leaders.:An exciting opportunity awaits you in our Changi Airport operation to join one of the most successful independent retail foreign exchange groups. We are committed to nurturing individual skills and supporting career aspirations.As a Terminal Leader you will play a pivotal role in optimising operations and enhancing customer experiences at Changi Airport.Key Responsibilities:

• Support teams to drive walk up sales and ATM revenues
• Work with all leaders to improve customer service levels at stores
• Support with people management including coaching, full performance-based rostering, annual leave management, retention, recruitment, and performance management
• Support with product launches and promotions
• Manage inventory and margins across the airport
• Execute operations in line with standard operating procedures and coach staff on operating disciplines - adhere to company and location policy and procedures, including ATMs, Audit, Risk, Health & Safety, Security and retail requirements
• Support communication for all site staff and management
• Support the management of local relationships (landlords, airports etc) \xe2\x80\x93 day to day operational account management
• Undertake company training within required timescales & of the entire team
• Share best and implement good practice within the airport
• Support and embed any other related activities as required by the business

Requirements:

• Proven experience as a Sales Manager in the financial services industry, preferably in foreign exchange or retail, with at least 2 years\xe2\x80\x99 experience as a Sales Manager
• Strong leadership skills with a track record of effectively managing and motivating teams
• Excellent communication and interpersonal abilities
• Sound knowledge of inventory management and financial acumen
• Ability to uphold compliance with company policies and industry regulations
• Customer-centric mindset with a commitment to delivering exceptional service
• Flexibility to adapt to changing priorities and business needs
• Demonstrated ability to build and maintain positive relationships with stakeholders
• Willingness to undergo required training and develop skills continuously
• Proactive approach to problem-solving and driving operational efficiencies

Working Hours:

• 40 hours per week. 5 days out of 7. Flexible hours

Eligibility:

• Must be eligible to work full-time in Singapore

Working Status

• Please notify us of your current visa/residency status for working in Singapore

Note:Please ensure that you meet the eligibility criteria and have the required experience before applying. We appreciate your interest in joining Prosegur Change and look forward to welcoming motivated individuals to our team.Take the opportunity to apply for the position now!
Selection takes place continuously and the position may be filled before the application deadline.Since our branches are located in a security-classified area, an airport security check will be carried out before employment.The selection of recruitment channels for this position has already been made, so we refrain from all sales calls regarding advertising and calls from recruitment and staffing companies.

Prosegur Change Singapore