Non Voice Email Csr

Davao City, Philippines

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Has the responsibility to assist and advise the customers in response to inquiries about products and services specific to each project assigned while aiming at retaining the client within the existing business product line.
Provide assistance and guidance on how to use the products and services, to answer/ document/ solve customers' inquiries/ notifications/ complaints by offering an accurate solution and by following predefined workflows on how to handle issues specific to each communication channel.

Job Qualifications

Must have excellent command in both the written and spoken aspect of the English medium.
1 year of continuous experience in any company (preferably with a TSR background and Email support experience)
Willing to work onsite.

Job Types: Full-time, PermanentSalary: Php15,000.00 - Php18,000.00 per monthBenefits:

Schedule:

Ability to commute/relocate:

Davao City: Reliably commute or planning to relocate before starting work (Required)

Experience:

Language:

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