Conectys

The Real Time Analyst is a workforce management role that is responsible for intraday performance management to ensure that schedules are respected; service level target met; occupancy and utilization achievement; optimize staffing levels and align to current call volume and…

Job DescriptionHas the responsibility to assist and advise the customers in response to inquiries about products and services specific to each project assigned while aiming at retaining the client within the existing business product line.Provide assistance and guidance on how…