What the role is:As a key member of the Estates leadership team, your role will be pivotal in leading and advising the Estates team to ensure the successful implementation of Integrated Facilities Management (IFM) initiatives across various Estates functions, as detailed below. You will guide the operations teams and collaborate closely with senior management, and drive stakeholder engagement efforts to enrich the user experience in campus facilities, ensuring that services are aligned with users' needs and strategic objectives.Lead the planning and implementation of stakeholder engagement strategies aimed at enhancing the IFM user experience, fostering collaboration, and building strong relationships with both internal and external stakeholders to optimise IFM service delivery and satisfaction.This position demands a strategic thinker with exceptional leadership abilities and a strong understanding of IFM best practices. The ideal candidate will be proactive, innovative, and skilled in stakeholder engagement to create meaningful improvements in the user experience, supporting RP's long-term goals.What you will be working on:
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