Job Description

Based in our Singapore HQ, our Campaigns, CRM & Onsite team oversees tactical campaigns, customer retention and onsite merchandising across the 3 markets we are in (SG, AU, US).You will play an important role in enhancing customers\' shopping experience by building and maintaining customer journeys and flows, as well as presenting relevant content in various touchpoints on our website in the US market. Your responsibilities are listed below:

• Support onsite marketing calendar planning and content strategy

• Manage, optimise and set-up all onsite marketing touch-points eg. banners, landing pages, product detail page, product ranking, product recommendations

• Ensure website content is accurate and error-free, aligning with the onsite merchandising guidelines

• Perform competitors research to identify new opportunities and best practices to adopt

• Build customers\' confidence in our brand and products through reviews and customers user-generate content

• Undergraduates pursuing majors in Marketing, Business or related fields

• Ability to manage stakeholders

• Ability to translate data into insights and propose next steps

• Ability to work within tight deadlines, adjusting to changes in priorities and balance short-term needs with long-term strategic initiatives

• Excellent written and verbal communication skills

• Team player

• Passionate and keen learner

• Commitment: At least 6 months

• Experience in onsite

• Familiarity with tools such as Dynamic Yield and StoryBlok

Castlery