Onsite Support Engineer (6 Months Contract)
Novena, Singapore
Job Description
Location
Singapore, Central Singapore
Planning Area
NOVENA
Job Type
Contract
Salary
$2,800 - $3,800 Per Month
Date Posted
1 day ago
Expiry Date
25-Aug-2022
Additional Details
Job ID
327116
Job Views
38
Roles & Responsibilities
Responsibilities
- Liaise with end-users and build good rapport;
- Plan, coordinate and involve in end-user training for system implementations and enhancements (implementations and enhancements);
- To provide training to end-user when required;
- First level of support for all issues reported by the end-users;
- To be able to classify reported issue correctly;
- To prepare and present monthly progress report;
- Prepare and draft incident report if required;
- To track and ensure all issues reported are closed within SLA and all enhancements are accepted within agreed timeline;
- To provide any technical support, e.g. printer configuration.
- Ability to work shift to provide 24 x 7 support including weekend.
- Required to work on-site.
- Able to provide 24*7 standby support when required;
- Performs any other duties as assigned.
Requirements
- Recognized Professional Certificate /Diploma/Advance/Higher/Graduate Diploma in IT or equivalent
- 3 years of related working experience in similar capacity
- Good communication skills
- Ability to track issues from creation till closure closely
- Ability to work on shift to support after office hours and weekends.
Tags
onsite support engineer months contract
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1122974
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNovena, Singapore
-
EducationNot mentioned