Job Description

The opportunity is for the hospitality arm of one of the biggest conglomerates in the PhilippinesThe position is primarily responsible for managing hotel operations and its profitability. The position is also responsible for overseeing the operations of the front office, housekeeping, food and beverage (F&B) to ensure productivity and total guest satisfaction.A. Planning and Hotel Operations * Contributes to overall corporate and strategic planning by actively participating in corporate strategic planning activities

• Formulates the annual operating and business plans/programs in line with overall corporate goals and set sales strategies
• Prepares the hotel budget to ensure proper allocation of resources. Controls and manages costs to optimize profitability
• Oversees the operations of the front office, housekeeping, food and beverage (F&B)
• Reviews activity, operating and profitability/sales reports to determine required changes in operating strategies
• Ensures full compliance to hotel operating controls, SOP's, policies, procedures and service standards

B. Housekeeping * Inspects hotel rooms and facilities to ensure safety and convenience of the guests

• Ensures good presentation and cleanliness of hotel premises at all times
• Monitors the facilities that needed repairs and/or renovations
• Supervises the deep cleaning and remodeling work performed by hotel employees or external contractors
• Spots check the inventory of the laundry, linen and supply room
• Ensures that proper procedures are followed in keeping with sanitation regulations

C. Food and Beverage Operations * Ensures that a standard of F&B meets guest's expectations.

• Monitors food and beverage cost, sets prices and analyzes financial performance
• Organizes all F&B promotions and advertising
• Coordinates the ordering of food stock and other supplies

D. Front Office

• Ensures front desk is manned at all times
• Ensures that the front desk provides a professional and friendly service for all hotel guests.
• Oversees check-in and check-out service for hotel guest
• Deals with sensitive guest complaints, requests, and queries.

E. Management Leadership * Plans, directs and coordinates all activities in the hotel in an effort to reach maximum levels of employee productivity throughout the workforce

• Provides upfront leadership in supervising all direct and indirect reports and planning for their career advancement and aspirations
• Supervises and evaluates the performance of all direct reports
• Approves/schedules all vacation leaves of all direct reports

F. Others * Helps in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services

• Keeps management aware of the types of actions that require legal consideration
• Participates actively during staff meetings, training programs and other professional development work
• Suggests alternative methods to business processes, which may or may not necessarily involve administration
• Makes recommendations on matters pertinent to business operations and other related activities
• Performs other related duties as assigned

Job Types: Full-time, PermanentJob Type: Full-timeBenefits:

• Additional leave
• Company Christmas gift
• Discounted lunch
• Employee discount
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Schedule:

• Holidays
• On call
• Overtime
• Rotational shift
• Shift system
• Weekends

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Commission pay
• Performance bonus
• Tips

Ability to commute/relocate:

• Boracay: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Asking or Expected Salary

Experience:

• F&B: 10 years (Required)
• Sale and Marketing: 10 years (Required)
• Revenue Monitoring: 10 years (Required)