Operations Assistant

Woodlands, Singapore, Singapore

Job Description


  • Salary: $2800 - $3200
  • Working Days : Mon - Fri 9am - 6pm
  • Location: Woodlands (Woodlands MRT)
Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in Netherlands

This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.

Requirements:
  • With International Trade / Logistics / Customs / Compliance background
  • Minimum experience 1 to 2 years on similar positions
Responsibilities:

Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.

Operations
  • Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
  • Process shipment documents.
  • Tracking of shipments in different web pages (DHL - FedEx - UPS) or with agents in different countries or direct contact with other offices.
  • Coordinate phone calls with agents to solve issues if needed
Administration
  • Data entry - create shipments and upload shipments information to company\'s operative system.
  • Gather and save documents related to shipments on files and internal system.
  • Keep information updated in system.
  • Include fees for shipments in system.
  • Keep files updated.
  • Provide reports as per Ops Manager requests in regards with shipments status or any matter.
Manager support.
  • Prepare reports as per Ops or Regional Manager\'s request.
  • Administrative and operational activities as per company needs.
  • Maintain regular communication with Agents within the region and with the other regional offices
  • Preparation of regular reports as per Client specific needs
  • Input and maintain accurate data in systems as established by corporate policy/procedures and per system requirements.
  • Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision
  • Support on the preparation of QBRs
Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company information

Registration No.

201426535W

EA No.

14C7279

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Job Detail

  • Job Id
    JD1401587
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2800 - 3200 per month
  • Employment Status
    Permanent
  • Job Location
    Woodlands, Singapore, Singapore
  • Education
    Not mentioned