Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide). The company has 3 offices where all operations and coordination are handled by each region: Americas Office: Located in Chile Asia Pacific Office: Located in Singapore Europe, Middle East & Africa: Located in Netherlands
This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.
Requirements:
With International Trade / Logistics / Customs / Compliance background
Minimum experience 1 to 2 years on similar positions
Responsibilities:
Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.
Operations
Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
Process shipment documents.
Tracking of shipments in different web pages (DHL - FedEx - UPS) or with agents in different countries or direct contact with other offices.
Coordinate phone calls with agents to solve issues if needed
Administration
Data entry - create shipments and upload shipments information to company\'s operative system.
Gather and save documents related to shipments on files and internal system.
Keep information updated in system.
Include fees for shipments in system.
Keep files updated.
Provide reports as per Ops Manager requests in regards with shipments status or any matter.
Manager support.
Prepare reports as per Ops or Regional Manager\'s request.
Administrative and operational activities as per company needs.
Maintain regular communication with Agents within the region and with the other regional offices
Preparation of regular reports as per Client specific needs
Input and maintain accurate data in systems as established by corporate policy/procedures and per system requirements.
Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision
Support on the preparation of QBRs
Tan Man Ee Reg No: R22108289
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
Company information
Registration No.
201426535W
EA No.
14C7279
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?