Job Description

Responsibilities: Handle Airfreight & Seafreight Operation from A-Z; (Received Bookings/Orders >Planning & Arrangement >Liaising >expertized >documentation >follow up >ensure cargo reach to the correct destination/customer >billing & costing. etc.) Handling Customer's enquiries and ensure to comply with operation procedures Handle Shipment - process documentations, manifest, invoices, cost capturing Coordinate with airlines and co-loader to arrange for space booking Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of good with traffic controller Ensures SOP alignment to customer expectations and company's agreed standards of performance. Attending to Customs, Agents and Government Authorities enquires Provides quotations to customers Support Sales Department in quoting, liaising and follow up. To promote our service to new clients thru any sources (example WCA, etc). Handling of permit declaration and liaison with airlines and customers. To ensure timely and accurate handling of all tradenet declarations and submissions. To ensure billing is completed timely and files are closed correctly within a given timeframe. Operations to assist in Wrapping and work closely with the warehouse. Other responsibilities that may be delegated or stipulated by management from time to time Any other ad hoc basis work on administrative duties assigned by Manager.Requirements: Minimum of 2 year(s) of working experience in the related field with both Air and Sea an added advantage Previous Freight Forwarding Experience would be an added advantage Possess sound knowledge of permit declaration would be an added advantage Should be familiar with Air Import / Air Export process flows would be an added advantage Must be able to work towards deadlines and according to SOPs and with KPIs. Proficient in MS Office and Excel applications. Good working attitude, hardworking and able to perform under pressure and able to multi-task Team player and able to work independently with minimal supervision
Not Specified