Job Description

:

• Title : Customer Service Executive
• Industry : Logistics
• Location : West

\xef\xbb\xbf

Responsibilities:

• Strong in operations and customer service-related industry
• Handling day-to-day operations independently
• Data creation and entries
• Daily interactions with customers and vendors on shipment status
• Arrange Import/Export documentation & to provide daily customer support.
• Interact with cross functional departments to ensure compliance, facilitate customs clearance and deliveries to customers.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Manage HS code classification, product review against regulatory/trade requirements.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, draft responses to Customs inquiries.
• Other duties as assigned.

Requirements:

• GCE \'A\' level and/or Diploma in relevant discipline
• Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)
• Customer focused and a great team player who is able to work independently
• Experience in inventory management with strong administrative skills
• Knowledge in SAP order processing and proficient in Microsoft Office
• Familiar and a strong knowledge in Zero-GST warehouse process

Job ID: LRR83R96

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

People Profilers