Job Description

: Your key responsibilities include the following: * Support the F&B Services operations, facilities and equipment maintenance, outsourced services, contracts and vendor management standards are met in a cost effective, safe, and : Your key responsibilities include the following: Support the F&B Services operations, facilities and equipment maintenance, outsourced services, contracts and vendor management standards are met in a cost effective, safe, and efficient manner, and ensure timely monitoring and preparation of management reporting. Plan and support the catering operations in order to ensure maximum efficiency and flow of food service. Support the financial sustainability of the F&B Services by ensuring sound budgeting, forecasting, conducting P&L analysis, having good contract management preparing, justifying the operating and capital budgets for the division and departments, and ensuring viable procurement practices are carried out. Support the review of budgets and variances and assist the HOD in ensuring that the division and department operate within the budget allocated. Maintain and implement appropriate corporate policies, operational procedures, controls for operational processes and service delivery, and identify and monitor Key Performance Indicators to meet the expected standards of performance for F&B services and across any areas assigned, in support of the Hospital's strategic direction. Attend to all wards/patients' feedback or complaints pertaining to F&B matters Develop and maintain divisional operational and performance reports for senior management's review. Requirements Preferably Degree holder or good Diploma holder in Business Administration, Hospitality, or equivalent. Minimum 5 years working experience in a call centre or customer service environment. Minimum 1 year in a contact centre or customer service managerial / supervisory level. Able to work under pressure. Proactive, resourceful and a good team player. Good customer, communications and interpersonal skills. PM me NOW TELE: jesswongie OR whatsapp Interested applicants please click APPLY NOW!! Jessie Wong Yuan Si Personnel EA License No.: R2197171 Recruit Express Pte Ltd (EA Licence No.: 99C4599) If you meet the requirements of this role, please email a detailed resume in Word document to Jessie Wong Yuan Si. CEI Registration No.: R2197171 Email: [HIDDEN TEXT] Tel: 67363280 .All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.