The RoleWorking location: Bendemeer- Liaise with various third-party claim portals to resolve claim-related issues
- Close monitoring and follow up of outstanding cases
- Regular updates to management on submission status and variance figures
- Provide training and support for staff
- Coordinate and execute workplace safety initiatives for the organisation
- Other duties as assigned by the reporting managerKey accountabilities- Engage with portal representatives regularly to highlight issues faced and devise solutions
- Guide and work closely with staff to ensure successful claim submission
- Generate reports to track progress and follow up with teams to close the gaps
- Report status and figures to management
- Conduct workplace safety audits and follow up on required actionsQualifications & Experience- Diploma / Degree holder, with 2 years working experience
- Experience in healthcare administration
- Competent in Microsoft Excel, able to perform moderate to difficult functions and analysesAdditional Information- Highly organized
- Able to problem solve
- Works well in a team
- Effective in written and verbal communication
- Self-driven and motivated, able to work independently
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