5 days\xe2\x80\x99 work week 8:45AM to 6:15PM Work Location: 8 Gul Circle Singapore 629564 Company Transport Provided from Boon Lay MRT
As an Operations Executive, you will\xe2\x80\xa6
Oversee and manage the daily operations within the operations team while ensuring that all travel-related services are carried out efficiently and effectively aligning with company standards
Your role includes but not limited to\xe2\x80\xa6
Booking and managing travel arrangements for sales team, including transportations, hotels, car rentals, and/or other related services
Liaise with travel suppliers and vendors to secure the best booking deals
Build and maintain good work relationship with vendors and suppliers
Ensure compliance with all legal regulations, health and safety requirements
Stay up-to-date with changes in travel regulations and apply to the operations
Provide excellent customer service to all stakeholders
Manage travel-related complaints and issues
Identify the root cause of the problem and provide a satisfactory solution
Monitor and analyze travel trends, market conditions to identify opportunities for growth and improvement
Stay up-to-date with industry developments, competitor activities, and market changes
Developing and implementing travel policies & procedures to ensure operational efficiency and effectiveness
Any other ad-hoc duties assigned by the company
You probably already have the skills & experiences we are looking for\xe2\x80\xa6
Degree / Diploma / Certification in travel and tourism is advantageous
Minimum 3 years of work experience in a similar role
Familiarity with travel booking systems and software is also highly desirable
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Good understanding of different travel products and services
Able to work well under pressure and be comfortable working in a fast-paced environment
Proficient in Microsoft Office
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