Job Description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

What we Seek

• Rotation within the Driver Operations Team and the sub functions
• Driver acquisition: Maintain an over-supplying effort by engaging our drivers leads on a daily basis through various channels;
• Driver onboarding: Assist the Operations team to ensure incoming leads are onboarded in the most efficient way following Lalamove standards;
• Sticker Presence: Maintain a healthy number of sticker drivers on the platform, performing sticker pasting on the vehicles and striking partnerships with Corporate partners;
• Driver Quality : Assist the Operations team to ensure acceptable quality of driver partners. This includes coaching and educating the driver partners about our policies and processes.
• Orders Management: Assist the Operations team on order requests

What you'll Need

• Knowledge and understanding of mobile and web technologies;
• Capable of compiling relevant information, provide strategic analysis, present and initiate ideas;
• Proactive mindset with ability to take initiative;
• Excellent presentation and people management skills;
• Self-motivated, independent, detailed-oriented and organized
• Advanced MS Office skills, especially Excel and PowerPoint
• Able to start on short notice for a period from 3-6 months