Medical / Emergency Response / Private Ambulance Services
About the Role
We are looking for a hands-on and experienced
Operations Manager
to lead and manage the daily operations of our private ambulance service. You will oversee field deployment of medics and paramedics, ensuring efficient response, operational excellence, and high standards of patient care.
You will play a key role in resource planning, performance monitoring, and ensuring compliance with operational and regulatory requirements.
Key Responsibilities
Lead and manage day-to-day ambulance operations, including manpower scheduling, dispatching, and on-ground coordination
Oversee fleet readiness, medical equipment, safety and operational logistics
Supervise a team of medics, paramedics, and operations staff; provide coaching, mentoring, and performance reviews
Ensure all activities comply with medical, safety, and regulatory standards
Monitor operational KPIs (response time, case completion, incident reporting) and implement process improvements
Liaise with clients, event organisers, hospitals, and other stakeholders to ensure smooth service delivery
Drive operational readiness for tenders, events, and contract renewals
Collaborate with management on budgeting, cost control, and resource optimization
Be on standby for urgent operational matters or incidents requiring escalation
Who We're Looking For
Qualifications & Experience
Minimum 3-7 years of experience in operations within ambulance, emergency response, or healthcare environments
Experience managing teams in high-pressure or time-critical operations
Strong leadership, communication, and problem-solving skills
Good understanding of regulatory and safety requirements for medical transport or pre-hospital care is a plus
Core Competencies
Team leadership and people management
Operational and resource planning
Risk and compliance management
Analytical and process improvement mindset
Clear communicator with strong coordination abilities
What We Offer
Competitive salary and benefits, commensurate with experience
Opportunity to lead a growing, mission-driven operations team
Exposure to a wide range of medical and event operations
Professional growth through leadership and technical training
How to Apply
Please send your CV through the portal for applications processing.
Only shortlisted candidates will be notified.
Job Type: Full-time
Pay: $3,500.00 - $5,000.00 per month
Benefits:
Professional development
Experience:
operations management: 3 years (Preferred)
emergency services: 3 years (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.